Free Assessments & Consultations

Customer Survey Consultation
Understanding the voice of the customer is a key to increasing sales.  A well-designed customer survey can be a cost-effective solution.  We offer a free 1-hour consultation to help you get the most accurate and actionable information from your surveys.  Do you have questions such as:

  • How do I identify the purpose and scope of my survey?
  • Who should complete the survey?
  • How many respondents are needed to ensure statistically significant results?
  • What are double-barreled questions and why should I avoid them?
  • Am I asking too many questions?
  • What are the advantages and disadvantages of phone, paper, email, and web surveys?
  • Why worry about data analysis & reporting BEFORE the survey is disseminated?

Click here for a sample of customer survey tips.

On-Site Assessments
Valuability offers free 1-day, on-site assessments.  We will meet you at your work location to conduct a full-day assessment that identifies your strengths and needs in one of four service areas*.  We will provide a complete written report within two business days.

Contact Valuability today to reserve your free assessment date…

* Valuability’s Service Areas:
Customer Satisfaction & Quality Improvement
Data-Driven Decision Making
Lean & Systems Thinking
Mission Excellence